Shipping Policy

All orders placed are shipped through the national and international shipping service FedEx Express, generally with the following timing:

- delivery in 1/2 days in Italy

- delivery in 2/3 days in Europe

- delivery in 4/5 days in the American Continent.


ESTIMATED DELIVERY TIME
No matter where you live, our goal is to offer you the best shipping service. The delivery is divided into two parts:

Processing time: order verification, production stage (always if they are jackets or hats, for boots only if you find the PRE-ORDER button when purchase), quality control and packaging. All orders are taken over by the shipping company after the above steps.
Shipping time: refers to the time it takes for items to be shipped from our courier to their destination. 

This is valid for available products (in stock). Please note the case of jackets, made to order (MTO), in 5/6 working days. All jackets in stock on the site are made after the order has been placed. 

NB: all shipments outside the borders of the EC (European Community) are subject to the payment of duties/customs fees provided by the country where the goods are imported. Customs duties will not be refundable in case of exchange or return.

Shipping is FREE for orders over 250€.

Shipments may experience slight delays in the event of an abnormal surge in sales due to special events, such as Black Friday, pre-holiday discounts, or sales in general. Please be patient, we are working at our maximum capacity for your satisfaction.

If you don't have a happy experience, we will make sure you are 100% satisfied. You can buy absolutely ZERO RISK from our store, so please email us if you need assistance. You are important to us, you can contact us 24/7 365 days a year, we will get back to you as soon as possible, info@pochly.com.

All POCHLY products are entirely handmade, with selected materials of the highest quality.

POCHLY