Shipping Policy

All orders placed are shipped through the national and international shipping service FedEx Express, generally with the following timing:

- delivery in 1/2 days in Italy

- delivery in 2/3 days in Europe

- delivery in 4/5 days in the American Continent.


ESTIMATED DELIVERY TIME
No matter where you live, our goal is to offer you the best shipping service. The delivery is divided into two parts:

Processing time: order verification, production stage, quality control and packaging. All orders are taken over by the shipping company after the above steps.
Shipping time: refers to the time it takes for items to be shipped from our courier to their destination. 

NB: all shipments outside the borders of the EC (European Community) are subject to the payment of duties/customs fees provided by the country where the goods are imported. Customs duties will not be refundable in case of exchange or return.

Shipping is FREE for orders over 250€.

If you don't have a happy experience, we will make sure you are 100% satisfied. You can buy absolutely ZERO RISK from our store, so please email us if you need assistance. You are important to us, you can contact us 24/7 365 days a year, we will get back to you as soon as possible, info@pochly.com.

All POCHLY products are made entirely by hand, with selected materials of the highest quality.

POCHLY